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eCommerce - Sales Consultant

Company: Art Van Furniture
Location: Warren
Posted on: June 19, 2017

Job Description:

Art Van Furniture, the Midwests premier furniture retailer and one of Americas top 20 furniture retailers, is rapidly expanding our internet presence and brand. Our rapid growth has created rewarding career opportunities for individuals as full-time eCommerce Sales Consultants. In these exciting new positions, Consultants work with customers either via the internet or by phone, answering questions, providing information and suggesting items. The goal of these positions is to assist customers from order initiation to completion. This is an outstanding opportunity for someone who has excellent communication skills (both verbal and in writing), has a strong interest or training in design and style and enjoys helping people. Specific responsibilities of this position include:Checking inventory to ensure that requested product is available.Computing pricing, discounts, shipping and other purchase related costs.Handling customer questions and issues.Preparing and emailing invoices.Verifying customer and product information.Working with customers to verify order and delivery information.Selling add-on and/or additional products. Qualifications:Successful candidates will have the following background and experience:A true desire to help others.An outgoing personality and outstanding verbal communication skills.Experience in a fast-paced customer service environment.An understanding of or experience in sales.Ability to work independently and within a team environmentStrong independent decision-making, organizational, planning and problem-solving skills. Art Van Furniture offers an excellent compensation package including; competitive hourly wages, incentive potential, career advancement as well as outstanding benefits. Apply on-line today at: jobs.artvan.com. Required Skills Specific responsibilities of this position include:Checking inventory to ensure that requested product is available.Computing pricing, discounts, shipping and other purchase related costs.Handling customer questions and issues.Preparing and emailing invoices.Verifying customer and product information.Working with customers to verify order and delivery information.Selling add-on and/or additional products. Required Experience QualificationsSuccessful candidates will have the following background and experience:A true desire to help others.An outgoing personality and outstanding verbal communication skills.Experience in a fast-paced customer service environment.An understanding of or experience in sales.Ability to work independently and within a team environmentStrong independent decision-making, organizational, planning and problem-solving skills. Art Van Furniture offers an excellent compensation package including; competitive hourly wages, incentive potential, career advancement as well as outstanding benefits. Apply on-line today at: jobs.artvan.com. Job Location Warren, MI

Keywords: Art Van Furniture, Livonia, eCommerce - Sales Consultant, Customer Service & Call Center, Warren, Michigan

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