Inbound Lender
Company: Kellogg Community Credit Union
Location: Battle Creek
Posted on: April 7, 2026
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Job Description:
Description: Join Kellogg Community Credit Union as an Inbound
Lender at our Second St. branch! As the Inbound Lender, you will be
responsible for assisting members seeking consumer loan solutions
through inbound channels, including phone and digital
communication. In this role you will be responsible for consulting
with members, taking loan applications, and guiding members through
the loan process with accuracy, efficiency, and exceptional
service. The Inbound Lender plays a key role in driving loan growth
while reinforcing the credit union's service values and compliance
standards. Requirements: Requirements * Review consumer loan
inquiries and communicate with inbound members to determine
appropriate loan solutions, and provide recommendations. * Take
complete and accurate loan applications via phone and online
applications. * Educate members on loan terms, rates, payment
options, and required documentation. * Ensure timely and clear
communication with members throughout the process. Including
scheduling and facilitating loan closings with the appropriate
teams. * Review credit reports, income documentation, and
debt-to-income rations to ensure they fall within our established
guidelines. * Identify opportunities to maximize member
relationships through additional products and services with the
goal of building a full relationship * Ensure that all Credit Union
policies and procedures are in place and followed. * Create and
maintain a courteous and professional relationship with internal
and external members Qualifications: * One to Three years similar
or related experience in a similar capacity in the financial
industry environment * Ability to meet and exceed established sales
goals * Knowledge of consumer lending regulations, terms and
practices preferred * Strong computer skills including Microsoft
Suite * Strong attention to detail, and excellent time management
skills * Effective communication skills, written and oral * Ability
to interact with others on a regular basis and build relationships
Candidates must have strong availability Monday - Friday until 6pm
and 2pm on Saturdays. The opening is in Battle Creek, Michigan.
PM20 PI20b9f71d3b8a-29400-39958492
Keywords: Kellogg Community Credit Union, Livonia , Inbound Lender, Accounting, Auditing , Battle Creek, Michigan
