Front Desk Receptionist - Livonia, MI 48152

Company: Vivo Wellness Center
Location: Livonia
Posted on: November 22, 2022

Job Description:

About the Role: We are seeking to welcome a Front Desk Receptionist to undertake all reception and administrative support across our center. You will be the first and last interaction for all clients and largely responsible for the impression we make,The ideal candidate will have a pleasant and easy-going personality while also being very perceptive and disciplined. You should be able to professionally interact with clients via phone and in person and give accurate information about our services. Multitasking and stress management skills are essential for this role. A client-oriented approach while also working in sync with other staff on duty is vital!Ultimately, the goal is to ensure that guests have a seamless experience, feel comfortable, valued and educated while in our care, along with execution of all administrative tasks to the highest quality standards. About Us Serving metro Detroit for over 25 years, Vivo Wellness exists for those seeking to cleanse, reset and rejuvenate. We offer services with a holistic approach to those on a journey to optimal health and well-being. Currently, services offered are colon hydrotherapy with other modality-related services being added in the new year. Vivo provides guests with a relaxing atmosphere where all their mind and body needs can be met. Why Join Us "Passion for Our Work" is at the heart of Vivo Wellness and all our team members. This is a spa atmosphere with an intimate, knowledgeable and friendly staff. We make the most intentional effort to not only care for clients but support one another as a team.We provide a positive, engaging work environment, while doing meaningful work that makes our community a better place. In that same spirit, Vivo Wellness staff care for one another's well-being and personal journeys to optimal health.We are committed to helping our staff learn and grow by providing the tools you will need to succeed. You will be an instrumental part of the team, have a voice, and be heard. Come join us! Responsibilities Welcomes guests in person or on the telephone and answering or referring inquiries about services. Screening of all new guests in person or on the telephone to ensure candidacy of service. Optimizes guests' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Keeps guests' appointments on schedule by notifying providers of guest arrival, assisting with room cleaning and transition and notifying guests of unforeseen delays. Comforts new guests by anticipating anxieties and answering questions. Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures) Provide basic and accurate information in-person and via phone/email/text Receive, sort and distribute daily mail/deliveries Maintain office security by following safety procedures and controlling access via the reception desk Order wellness supplies and keep inventory of stock Perform other clerical receptionist duties such as filing, photocopying, etc. Required Skills Proven work experience as a Front Desk Receptionist, Receptionist or similar role Knowledge of medical spa/office or spa is a HUGE plus Proficient in English (oral and written) Proficiency in Microsoft Office Suite (especially Excel and Word) Hands-on experience with office equipment (e.g., computer, printers, etc.) Professional attitude and appearance Solid people and verbal communication skills Excellent organizational and problem-solving skills Multitasking and time-management skills, with the ability to prioritize tasks Customer service orientation High school degree; additional qualifications is a plus Diversity Commitment Statement Vivo Wellness is committed to creating and maintaining a workplace that genuinely cultivates inclusion and belonging. A culture where all employees have an opportunity to participate and contribute to the success of the business and are valued for their skills, experience, and unique perspectives. This commitment is embodied in the way we do business at Vivo Wellness. Equal Employment Opportunity Statement Vivo Wellness provides equal employment opportunities to all qualified applicants and employees on an equal basis regardless of an individual's race, color, religion, sex, national origin, age, disability, gender, genetics, gender identity/expression, sexual orientation or veteran status. Vivo Wellness is committed to being an Equal Employment Opportunity (EEO) Employer and offers opportunities to all job applicants.Job Type: Part-timePay: $15.00 per hourBenefits: Free parking Paid trainingSchedule: 4 hour shift Afternoon shift Day shift Monday to Friday Morning shift Weekend availabilityAbility to commute/relocate: Livonia, MI 48152: Reliably commute or planning to relocate before starting work (Required)Shift availability: Day Shift (Preferred)Work Location: One location

Keywords: Vivo Wellness Center, Livonia , Front Desk Receptionist - Livonia, MI 48152, Administration, Clerical , Livonia, Michigan