Phone Receptionist - Medical Office

Company: Arcturus Healthcare
Location: Birmingham
Posted on: April 2, 2026

Job Description:

Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply. Responsibilities: Answer and direct phone calls in a professional and courteous manner. Schedule and confirm patient appointments. Manage patient inquiries and provide information regarding services and office policies. Update and maintain patient records and databases. Coordinate with medical staff to ensure smooth office operations. Address patient concerns and resolve issues promptly. Perform general administrative duties as needed. Requirements Qualifications: Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting. Excellent communication and interpersonal skills. Proficient in computer applications and basic office equipment. Ability to multitask and work in a fast-paced environment. Strong attention to detail and organizational skills. Compassionate and patient-focused attitude.

Keywords: Arcturus Healthcare, Livonia , Phone Receptionist - Medical Office, Administration, Clerical , Birmingham, Michigan