Optometry Patient Scheduler - Call Center (On-site, Full-time)
Company: Bridgeview Eye Partners
Location: Maumee
Posted on: April 2, 2026
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Job Description:
Do you enjoy helping people and keeping things running smoothly?
We are looking for a friendly, detail-oriented Scheduling
Coordinator to be the first point of contact for our patients.
You’ll play a key role in ensuring exceptional patient experiences
while supporting the success of our optometric practice. This is a
call center/medical office environment, so every day you’ll balance
professionalism, compassion, and organization. If you love talking
to people, keeping systems in order, and making sure patients feel
cared for, this is the role for you! Location: Maumee, OH What
You’ll Do: Greet patients in a friendly, professional manner and
manage phone communications Follow up on missed or cancelled
appointments and triage patient needs to schedule appropriately
Educate patients on their appointments and insurance eligibility
Collect and enter accurate patient demographic data into our
electronic health record Support exam staff by recognizing the exam
process and recording details accurately Optimize schedules and
help the practice run efficiently Maintain a high standard of
service and quality care with every patient interaction Minimum
Qualifications: High school diploma or equivalent required
Excellent communication skills in person, by phone, and in writing
Strong organizational skills and attention to detail Dependable,
self-motivated, proactive, and adaptable in a fast-paced
environment Preferred Qualifications: Previous medical office
experience preferred Proficient with EHR and optometric medical
terminology What We Offer: Competitive hourly wage based upon
experience Career growth & wage increase opportunity through our
company-sponsored Career Development Program Work Environment:
Sedentary work, primarily sitting Requires talking, hearing, and
visual acuity to ensure accuracy and thoroughness
Keywords: Bridgeview Eye Partners, Livonia , Optometry Patient Scheduler - Call Center (On-site, Full-time), Administration, Clerical , Maumee, Michigan
