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ESIS Integrated Absence- Disability case manager

Company: Chubb
Location: Livonia
Posted on: January 10, 2022

Job Description:

Effectively coordinates all cases/claims to include general administration, comprehensive case management and program compliance with Short Term Disability Plan documents. Specialist will provide exemplary customer service and assistance to associates, executives and HR business partners. Essential Functions Serves as the subject matter expert for the disability programs. -- - Administers disability programs in accordance with the applicable federal and state employment laws (FMLA, ADA, ERISA, Pregnancy Discrimination Act, etc.) in conjunction with Disability Plan documents. Independently approves and/or denies disability claims based on relevant medical information. Coordinates and organizes all medical information and ensures that HIPAA and Employee Privacy guidelines are closely monitored and effectively executed. Manages all administrative aspects of leave claims to include tracking hours used/taken Works closely with associates to ensure that all relevant completed medical documentation is submitted for timely review. Maintains appropriate contact with all associates on leave and coordinates all aspects of return to work for associates on leave. Partners closely with all HR business partners on all leave cases Job Requirements:Job Requirements High School Diploma Verbal and written communication proficiency in Spanish and English. Clinical expertise Proven experience in Disability Case Management and/or Occupational Medicine Regulatory knowledge on disability benefits Work Experience Level Desired Two years of experience in managing leave cases (FMLA, STD) or workers' compensation claims Skills Desired Proficiency in Microsoft Office. Ability to multi-task. Excellent telephonic communication and customer service skills. Strong written communication skills to accurately and clearly capture claims status, actions taken and decisions made. Works well in a team environment. Ability to gather/analyze information from multiple sources to make decisions. Excellent organizational skills to manage multiple priorities and tasks for large caseloads

Keywords: Chubb, Livonia , ESIS Integrated Absence- Disability case manager, Executive , Livonia, Michigan

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