Assistant Manager

Company: Sonic
Location: Livonia
Posted on: March 19, 2023

Job Description:

Position: Assistant Manager

Immediate Supervisor: General Manager/Operating Partner

Status: Nonexempt

Position Summary: This position assists with the leading and managing of the drive-in's operations and employees during an assigned shift.

Essential Job Duties:

• Train, manage, direct, coach, lead, and assign drive-in employees during shift
• Lead and manage drive-in operations during shift to provide an optimal guest experience
• Manage staffing levels during shift
• Perform opening and/or closing duties
• Handle and properly escalate guest issues/concerns during shift
• Handle and properly escalate employee issues/concerns
• Monitor and manage the drive-in's food, labor, paper, and inventory during shift to maximize cost-control, operational efficiency, quality standards, and customer service
• Assist with preparation and maintenance of drive-in records
• Comply with and enforce all company policies, procedures, and operational standards
• Ensure compliance with all applicable federal, state, and local laws
• Perform all station duties (fountain & frozen, dresser, front swamp, back swamp, grill, switchboard, expeditor, food prep, and drive-thru (if applicable)) as necessary during shift to meet operational standards
• Perform regular cleaning and sanitation duties - including trash disposal, mopping, sweeping, washing dishes and food preparation tools, wiping counters, sanitizing food preparation areas, cleaning equipment, and emptying used grease - pursuant to operational standards
• Regular attendance ADDITIONAL DUTIES:
  • Move and stock food product weighing up to 50 pounds
  • Perform other job-related duties as assigned or required Time/Shift Expectations: Minimum of 30 hours per week; irregular hours; nights; weekends; and holidays
    
    Qualifications and Job Requirements:
    • Experience
    • At least six months of restaurant management experience or one year of retail management experience
    • Experience running a restaurant shift without supervision
    • Knowledge/Skills
    • General restaurant or retail knowledge
    • Knowledge of federal, state, and local labor and employment laws (e.g., wage and hour laws; EEO laws, etc.)
    • Knowledge of federal, state, and local health and safety laws and regulations
    • Basic computer, math, and reading skills
    • Effective verbal and written communication skills
    • Problem-solving, multi-tasking, decision-making, leadership, time-management, and conflict-resolution skills
      Work Environment: Continuous standing, bending, reaching, moving, stooping, stretching, and lifting in a restaurant environment; frequent exposure to heat and hot liquid shortening while cooking; frequent exposure to freezer when stocking food items; occasional exposure to extreme temperatures based on variable weather conditions

Keywords: Sonic, Livonia , Assistant Manager, Executive , Livonia, Michigan