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CUSTOMER SERVICE/ACCOUNT MANAGER REPRESENTATIVE

Company: Flat Rate Funding Group
Location: Livonia
Posted on: March 19, 2023

Job Description:

Accelera /RoadEx Insurance Group is an insurance agency that provides commercial insurance products to the trucking/transportation industry. We are currently seeking for a CSR/ Account Manager to add to our team to continue our rapid growth. This a full-time position with the following schedule Monday-Friday 8:30am to 5pm. -This is an opportunity to join a passionate, hard-working group in a comfortable environment.You'll be operating on the cutting edge of the transportation insurance industry. Our ongoinginvestment in technology and education ensures that we have the best tools and knowledge toeffectively uphold the company's primary objective of providing the best customer carepossible. As a member of the RoadEx Team, you will work with multiple carriers and customersto create an outstanding client care experience. -RESPONSIBILITIES -

Handle daily communications among clients, producers, and underwritersMaintain agency system/applications by regularly updating dataAddress customer inquiries regarding their insurance coveragesProcess insurance applications, endorsements, binders, quotes, rating, etc.Bring accounts to market with insurance carriersSome claims reporting and follow-up between insurance carrier and insuredREQUIREMENTS -
To excel in this position, you must be self-motivated with a drive to learn. You must also
have solid organizational, time management, and prioritization skills, as well as a strongwork ethic.It is essential that you have excellent communication skills (both verbal and written),interpersonal skills, and presentation skills, as well as the ability to quickly establish arapport with customers.The ability to develop trust and credibility easily and quickly -
Prior insurance industry experience helpful but not required, a proven service ability tomaintain and develop strategic business relationships with current and new clients. -Accelera Group LLC d/b/a RoadEx Ins. Group -We are a customer first organization. We realize that this goal cannot be accomplished withouta talented, motivated, and well-equipped team. As a result, we provide our team members withthe most up to date technologies, we offer continuing education, and we foster a comfortableworking environment.Powered by JazzHR

Keywords: Flat Rate Funding Group, Livonia , CUSTOMER SERVICE/ACCOUNT MANAGER REPRESENTATIVE, Executive , Livonia, Michigan

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