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Remote Healthcare Insurance Claims Customer Service Advocate II

Company: VirtualVocations
Location: Livonia
Posted on: January 15, 2022

Job Description:

An insurance company has an open position for a Remote Healthcare Insurance Claims Customer Service Advocate II.

Must be able to:
Handle situations which may require adaptation of response or extensive research
Ensure effective customer relations by responding accurately, timely, and courteously to telephone, written, web, or walk-in inquiries
Identify incorrectly processed claims and processes adjustments and reprocessing actions according to department guidelines
Position Requirements Include:

High School Diploma or equivalent
Two years of customer service experience including one year claims or appeals processing
OR Bachelor's Degree in lieu of work experience

Keywords: VirtualVocations, Livonia , Remote Healthcare Insurance Claims Customer Service Advocate II, Healthcare , Livonia, Michigan

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