Customer Service Specialist - The UPS Store (Part Time)

Company: SureHire Recruiting LLC
Location: Livonia
Posted on: September 16, 2020

Job Description:

Customer Service Specialist - The UPS Store (Part-Time)Livonia, MIThis is a stable part time RETAIL opportunity at The UPS Store! Provide customers with efficient and effective service to exceed expectations while promoting products and services to meet their needs.The ideal candidate has strong computer and internet skills, a High School Diploma or GED, a friendly and genuinely helpful demeanor, and a professional appearance. He or she must be a fast learner who makes an effort to learn all aspects of the business in the shortest possible time.Responsibilities of a Customer Service Specialist:Delivers outstanding customer service to walk-in customers and telephone inquiriesContinuously practices good listening skills with customers, UPS Store team members, and leadershipTakes ownership of the customer's SHIPPING and PRINTING needs and offers viable solutionsTakes action to learn all product and service offerings, alternative solutions, and industry trendsOperates all equipment, software, and devices in an expert fashion and is willing to teach othersMaintains a clean, organized, and safe working environmentPerforms other duties as assignedWhat you need to be a Customer Service Specialist:Enthusiastic personality and ability to connect with peopleHigh School Diploma or GED requiredOutstanding phone skillsStrong verbal and written communication skillsPrompt, reliable, and responsibleAble to lift 50+ poundsWilling and able to work 20 to 25 hours per week for a 6-day work weekBenefits:Bonus/Commissions based on performanceAdvancement OpportunitiesEmployee DiscountsFlexible ScheduleStable HoursTraining ProvidedUniforms ProvidedJob Type: Part-time (20-25 hours a week)Schedule:Monday to FridaySaturdayNo Sunday

Keywords: SureHire Recruiting LLC, Livonia , Customer Service Specialist - The UPS Store (Part Time), Hospitality & Tourism , Livonia, Michigan