Provide guests with prompt, friendly service including determining
their coffee interests and needs.
Educates guests by presenting and explaining the coffee drink menu
and answering questions.
Provide quality beverages, whole bean and food products
consistently for all guests by adhering to all recipe and
Record drink orders accurately and immediately after receipt into
the register system.
Accept guest payment, process credit card charges and make change
Wash and sterilize equipment
Prepare garnishes for drinks
Follow health, safety and sanitation guidelines for all
Maintain cleanliness in all areas of the coffee station including
counters, sinks, utensils, shelves and storage areas.
Report all equipment problems and maintenance issues to
Stock and replenish inventory and supplies.
Demonstrate behaviors that will win guests for life.
Demonstrate personal accountability for meeting expectations,
goals, and quality of work.
Communicate clearly and in a timely manner and use constructive
feedback to make improvements.
Work together as one team by recognizing accomplishments,
demonstrating respect and appreciation, and actively helping
Execute with operational integrity by anticipating problems, taking
preventative measures, and adapting to changes that improve our
operations or guest experience.
Consistently follow Busch's policies and procedures.
Share our passion for our products by being familiar with our
products and services and actively seeking and sharing that
Education, Experience and Skills:
High school diploma
Proficient communication and interpersonal skills, including
written, verbal and listening skills
Proficient selling skills, including the ability to ask questions,
listen, and make product recommendations
Proficient merchandising skills including fresh and appealing
displays in service, self-service and bakery areas and effective
cross merchandising throughout the store
Proficient cleaning abilities to meet sanitation and visual
Busch's is a family owned premier grocery retailer with multiple
stores in Southeast Michigan. We are consistently recognized by our
guests as an industry leader when it comes to service, product
selection, store design and overall atmosphere. You can take pride
in being a member of the Busch's family and working in an
environment where we truly care about our guests and the products
we serve. We also take great care of the associates that take care
of our guests. At Busch's, we realize that without caring,
motivated and personable associates, there would be no guests to