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Customer Service Representative

Company: Mariden Search
Location: Livonia
Posted on: July 31, 2022

Job Description:

Job Description We are hiring Banking Customer Service Representatives for our client in San Antonio. This is an in-person , temp to hire , full time position with one of the best employers in San Antonio. You will be responsible for providing support to customers and clients. If you're seeking an opportunity to truly grow with a company, apply today Overview Assists clients and customers, via telephone, e-mail or chat, with orders, inquiries, requests, problem resolution, and comments/feedback regarding products/services. Consults with clients and customers to identify additional needs related to the products or services. Recommends appropriate products, services, or solutions. Works on assigned client programs. Performs duties in a courteous, efficient, and professional manner. Meets company and client goals for levels of performance. Key Responsibilities Enter & process orders, processing cancel/change requests, and request reprints/credits. Ensure security and privacy of customer's information, provide education and support regarding products and services while probing to identify needs. Utilize available resources appropriately to accurately enter data and service the customers. Ensure appropriate follow-through steps are completed for each call, maintain complete and accurate records of all call activity as required. Qualifications Minimum 0-2 years Flexibility to change with different schedule needs Previous customer service, banking or retail experience helpful Multi-task ability, detail oriented, good communication and interpersonal skills Basic computer skills Ability to learn required information and ongoing training.

Keywords: Mariden Search, Livonia , Customer Service Representative, Hospitality & Tourism , Livonia, Michigan

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