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Staffing Office Clerk

Company: Trinity Health
Location: Livonia
Posted on: March 25, 2020

Job Description:

POSITION PURPOSEAssigns a variety of patient care resources to patient care units throughout our various campuses. Utilizes in-depth knowledge of unit, departmental, and organizational policies to guide appropriate placement of resources. Collaborates with nursing and unit based leadership as resources are moved fluidly throughout the organizations.ESSENTIAL FUNCTIONSKnows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.Schedules and reassigns staff to ensure the most qualified, cost-efficient staff are matched to the current needs and by applying and adhering to hospital, nursing, and Central Staffing Office policies and procedures.Communicates regularly with unit based leadership and staffing colleagues in all hospitals to discuss resources needed, opportunities for colleague reassignment, and admission capacity.Communicates directly with patient care colleagues through a variety of methods for the purpose of increasing the colleagues availability and flexibility to meet the needs of the patient care units. Schedules available colleagues to open shifts.Enters accurate scheduling, attendance, and timekeeping information into appropriate scheduling software packages. Generates a variety of reports from different programs to provide an accurate illustration of where current resources are assigned.Assists in orientation and training of new staffing Clerks. Recommends appropriate changes in staffing policies as needed to promote efficient and effective assignment of resources.Reports any identified or unresolved problems to appropriate Central Staffing Office leadership for additional follow up.Maintains good rapport and cooperative relationships. Approaches conflict in a constructive manner. Assists in identifying problems and providing problem resolution as needed.Maintains confidentiality of information acquired pertaining to patient, physicians, colleagues and visitors to various health ministries. Discusses patient and hospital information only among appropriate personnel in private places.Responsible for performing job duties in the safest possible manner, to ensure both personal and coworker safety, and to report all preventable hazards and unsafe practices immediately to management.Other duties as assigned by the manager.Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Healths Organizational Integrity and Compliance Program and Code of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior.MINIMUM QUALIFICATIONSMust possess a familiarity with staffing procedures as normally obtained through a High School diploma or equivalent combination of education and experience. Additional formal clerical and computer training desirable.Two (2) or more years of staffing and scheduling experience.Ability to communicate effectively, both verbally and in writing with others internal and external to the organization.Shift is 3p-1130p every 3rd weekend requiredStrong attention to detail. Ability to work in a fast paced, high performing environment.Proficient with at least one word processing package and one spreadsheet package. Basic understanding of Microsoft Office, including Outlook, Word, PowerPoint, and Excel.Telephone skills and ability to operate office equipment such as personal computers, copies, FAX machines, and printers.Ability to exercise independent judgment to set work priorities.Organizational skills to prioritize multiple tasks and adapt quickly to changes and interruptions.Accuracy, attention to detail and time management skills.Interpersonal skills to effectively communicate with a wide range of staff in order to relay and obtain information.Must be comfortable operating in a collaborative, shared leadership environment.Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONSThis position operates in a typical office environment. The area is well lit, temperature controlled and free from hazards.Must be able to set and organize own work priorities, and adapt to them as they change frequently. Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.Incumbent communicates frequently, in person and over the phone, with people in all locations on product support issues.Manual dexterity is needed in order to operate a keyboard. Hearing is needed for extensive telephone and in person communication.The incumbent is subject to eyestrain due to the many hours spent looking at a CRT screen. The noise level is low to moderate.Must be able to set and organize own work priorities and adapt to them as they change frequently.Must be able to work concurrently on a variety of tasks/projects in an environment that may be stressful with individuals having diverse personalities and work styles.Must possess the ability to comply with Trinity Health policies and procedures.The above statements are intended to describe the general nature and level of work being performed by persons assigned to this classification. They are not to be construed as an exhaustive list of duties so assignedApplyJob Number: 00200322Location: Livonia, MIOrganization Name: Trinity HealthFacility: SO - Trinity Health System OfficeEmployment Type: Full timeShift: Rotating ShiftHours: 40

Keywords: Trinity Health, Livonia , Staffing Office Clerk, Human Resources , Livonia, Michigan

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