Managed Services HR Operations - Senior Associate
Company: PwC
Location: Detroit
Posted on: May 3, 2024
Job Description:
Specialty/Competency: Managed Services
Industry/Sector: Not Applicable
Time Type: Full time
Travel Requirements: Up to 40%
A career in our Managed Services team will provide you an
opportunity to collaborate with a wide array of teams to help our
clients implement and operate new capabilities, achieve operational
efficiencies, and harness the power of technology. Our Solutioning
Center of Excellence within the Managed Services Platform will
provide you direct interaction with senior leadership and other key
stakeholders. You will work with cross-functional teams to execute
on priority growth initiatives within this fast-growing
platform.
To really stand out and make us fit for the future in a constantly
changing world, each and every one of us at PwC needs to be a
purpose-led and values-driven leader at every level. To help us
achieve this we have the PwC Professional; our global leadership
development framework. It gives us a single set of expectations
across our lines, geographies and career paths, and provides
transparency on the skills we need as individuals to be successful
and progress in our careers, now and in the future.
As a Senior Associate, you'll work as part of a team of problem
solvers, helping to solve complex business issues from strategy to
execution. PwC Professional skills and responsibilities for this
management level include but are not limited to:
- Use feedback and reflection to develop self awareness, personal
strengths and address development areas.
- Delegate to others to provide stretch opportunities, coaching
them to deliver results.
- Demonstrate critical thinking and the ability to bring order to
unstructured problems.
- Use a broad range of tools and techniques to extract insights
from current industry or sector trends.
- Review your work and that of others for quality, accuracy and
relevance.
- Know how and when to use tools available for a given situation
and can explain the reasons for this choice.
- Seek and embrace opportunities which give exposure to different
situations, environments and perspectives.
- Use straightforward communication, in a structured way, when
influencing and connecting with others.
- Able to read situations and modify behavior to build quality
relationships.
- Uphold the firm's code of ethics and business conduct.
Demonstrates s uccess with managing the identification and
addressing of client needs :
- Demonstrate s extensive knowledge and/or a proven record of
success in human resources policies and practices, preferable
within a professional services environment, including, but not
limited to the following areas related to internal operations of a
global network of professional services firms: Talent management ,
Performance management , Human Capital policy interpretation ,
Human Resources technology implementation ;
- Demonstrates experience with HR technology with flexibility to
learn / support various type s of Human Capital Managed Services
projects and expresses a desire to upskill on new tools and
identify process improvements ;
- Understands delivering value to clients in challenging business
environments;
- Displays strong project management skills including the ability
to create project plans, setting goals and objectives , managing
timelines and budgets, and ensuring successful project
delivery;
- Shows ability to execute on specific initiatives and driving
progress against related goals ;
- Works as part of a team to drive change management activities
needed to enact the strategic vision and operational
initiatives;
- Supports tracking, managing and reporting on strategic
initiatives, projects and operations;
- Represents point of view of leadership in key projects, calls,
meetings and decisions as well as develop a point of view based on
data, research, and observations;
- Support s the Human Capital team with current strategies, goals
and critical achievement targets; Budget, workforce planning,
utilization , and forecasting; Succession plan development and
Alternative talent pools including global workforces and
third-party labor ;
- Develop s and sustain s meaningful client relationships, u
nderstands a client's business and technology to i dentify ,
pursue, and u ltimately obtain a dditional consulting
opportunities.
- Acquires knowledge of current business issues to deliver
results and develop process improvement strategies;
- Understand s business problems in the form of functional and
technical requirements while using innovative thought leadership in
the creation of solutions;
- Creat es a positive work environment, collaborating with team
members while meeting client expectations , encouraging improvement
by offering meaningful feedback in a timely manner and keeping
leadership informed of progress;
- Displays excellent communication skills, both written and
verbal. This includes the ability to effectively communicate
project updates, negotiate contracts, and present business
proposals to clients and stakeholders ;
- Collaborat es with various teams to mitigate risk , address,
and support staff members ;
- U nderstand s and c aptures business processes and i dentifies
opportunities to increase efficiencies ;
- Work s and collabora tes with multicultural teams in multiple
locations .
Learn more about how we work: https://pwc.to/how-we-work
PwC does not intend to hire experienced or entry level job seekers
who will need, now or in the future, PwC sponsorship through the
H-1B lottery, except as set forth within the following policy:
https://pwc.to/H-1B-Lottery-Policy.
All qualified applicants will receive consideration for employment
at PwC without regard to race; creed; color; religion; national
origin; sex; age; disability; sexual orientation; gender identity
or expression; genetic predisposition or carrier status; veteran,
marital, or citizenship status; or any other status protected by
law. PwC is proud to be an affirmative action and equal opportunity
employer.
For positions in California, Colorado, Hawaii, Nevada, New York
State, or Washington State, or for opportunities that will report
to a supervisor, office or other work site in New York State,
please visit the following link for pay range information:
https://pwc.to/payrange-v1-mgdsrvcsseniorassociate
Keywords: PwC, Livonia , Managed Services HR Operations - Senior Associate, Human Resources , Detroit, Michigan
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