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Remote Communications Software Customer Success Engineer

Company: VirtualVocations
Location: Livonia
Posted on: April 28, 2021

Job Description:

A communications software company has an open position for a Remote Communications Software Customer Success Engineer. Must be able to: Contribute to growing support channels like online community forums and help center documentation Interfacing directly with consumers via messaging, Zoom, and email Help customers implement and troubleshoot our various integrations Skills and Requirements Include: 3+ years experience in technical customer support, support engineering Analytical mindset - have the ability to use data to make decisions and make an 80/20 impact Experience with CRM and comparable SaaS products with API integrations Bachelor's degree

Keywords: VirtualVocations, Livonia , Remote Communications Software Customer Success Engineer, IT / Software / Systems , Livonia, Michigan

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