Mobile Urgent Care Nurse
Company: UnitedHealth Group
Location: Livonia
Posted on: March 16, 2023
Job Description:
$2,000 SIGN ON BONUS FOR EXTERNAL APPLICANTSCareers at Landmark,
part of the Optum and UnitedHealth Group family of businesses. At
Landmark, we work to deliver high quality, comprehensive care to
chronically ill patients wherever they reside and whenever they
need it. We focus on doing what's right for the people we serve,
even when it's not easy. This is your opportunity to be part of a
compassionate team that is setting out to change health care for
complex, chronic patients. We're looking for driven people like you
because changing the status quo takes dedication. Here, we'll
invest in your personal and professional growth while giving you a
unique opportunity to make a difference. Helping people feel their
best is a rewarding part of doing--your life's best work.
(sm)Landmark Health was created to transform how healthcare is
delivered to the most medically vulnerable members in our
community.-- Our medical group provides home-based medical care to
chronically ill patients, many of whom are ill-equipped to navigate
our overwhelming healthcare system.--This role primarily provides
medical care and management to members served by the Landmark
program who request urgent visits to the IDT team during daytime
and/or swing hours (8-hour shifts). This position also participates
in new patient enrollment, post-discharge visits, and gathering
clinical information for medical necessity determinations for
service requests.-- Dedicated to improving the health and
well-being of members, this position collaborates within
longitudinal Landmark provider and/or the PCP as needed to discuss
immediate and ongoing patient care needs.Work Schedule:--Ability to
work a variety of shifts. 7:00am-10:00pm (8-hour shifts) potential
weekends and holidaysSummary:--
- Collect Patient Information: Vital signs, physical exam, point
of care testing (E.g. - glucose levels), venipuncture, EKG,
medication compliance and reconciliation, adherence to discharge
instructions, etc.-- Experience in rapid evaluation and treat
setting preferred
- Patient treatment and procedures: Skilled at phlebotomy and IV
placement and therapy, Catheter care and replacement. Administering
nebulizer treatments, and teaching proper protocol, wound care,
medication administration, etc. Treatment directives are only per
the supervising Landmark Provider's direction
- Patient education: Common chronic conditions and education
topics include congestive heart failure, COPD, diabetes,
hypertension, fall risk assessment, overall health literacy per the
direction of the Landmark Provider
- Landmark Provider collaboration:--Skilled at concise and
articulate communication to remotely discuss evaluation and
treatment with supervising Landmark Provider. This collaboration
will occur during every patient visit unless the Field Nurse is
following an approved Landmark protocol (e.g., Post-Hospital
Visit)
- Care coordination:--Schedule follow-up telephonic or in-home
interactions as needed
- Documentation:--Assist supervising Landmark Provider with
documenting findings and outcomes of the visit
- Other duties as assignedPrimary--Responsibilities:
- Practices in accordance with the respective state laws and
regulations governing the practice of Licensed Practical Nurses or
Registered Nurses
- During the visit, promptly communicates with the longitudinal
provider and/or pod leader to discuss patient assessment and
receive/document/implement orders received
- Comfortable with basic procedures of nursing care, including IV
placement, blood draws, injections, foley catheters, nasal packing,
wound care, etc.
- Completes the required documentation in a timely manner (goal:
during or immediately after the visit) allowing the care team
access to the care provided and a note to be generated for
co-signature
- Competency in care for core chronic disease condition of
internal medicine and their respective exacerbations (e.g., COPD,
Heart Failure, Diabetes, Kidney Disease, Wounds, Infections,
etc.)
- Communicates to and participates in discussions with the
on-call and other team members regarding urgent call matters that
may require close patient follow-up or alteration of the care
plan
- Completes follow-up and post-hospital assessments according to
documented standard operating procedures
- Implements appropriate diagnostics and completes interventions
received via verbal order (?) from longitudinal provider/pod leader
as appropriate, to avoid unnecessary transfers/acute
admissions
- Consults with hospital physicians following notifications of
member transfer
- Works with the Regional Medical Director (RMD) and physician
pod leaders to develop quality improvement programs and provides
feedback regarding needed equipment and training to ensure maximum
value to the RN Urgentivist position
- Educates members and/or their caregivers in disease processes
and ways to manage them effectively
- Participates in management meetings that include, but may not
be limited to:
- Daily huddle calls
- Weekly case conference reviews
- Monthly staff meetings
- Quarterly Quality Improvement Committee meetings
- Continuing education/journal club programs
- On-call for caseload during business hours
- Keeps current on relevant medical and nursing research,
technology, and related issues by attending continuing education
courses, professional meetings, and journal reviews
- Perform related duties as necessary and other duties as
assigned--COMPETENCIES
- Problem Solving--- Identifies and resolves problems in a timely
manner; gathers and analyzes information skillfully; develops
alternative solutions; works well in group problem solving
situations; uses reason even when dealing with emotional
topics
- Technical Skills--- Assesses own strengths and weaknesses;
pursues training and development opportunities; strives to
continuously build knowledge and skills; shares expertise with
others
- Customer Service--- Manages difficult or emotional customer
situations; responds promptly to customer needs; solicits customer
feedback to improve service; responds to requests for service and
assistance; meets commitments
- Interpersonal Skills--- Focuses on solving conflict; maintains
confidentiality; listens to others; keeps emotions under control
and overcomes resistance when necessary; remains open to new
ideas
- Oral Communication--- Speaks clearly and persuasively in
positive or negative situations; listens and seeks clarification;
responds openly to questions.-- Able to deal with frequent change,
delays, or unexpected events
- Attendance/Punctuality--- Is consistently at work and on time;
ensures work responsibilities are covered when absent; arrives at
meetings and appointments on time
- Dependability--- Follows instructions, responds to management
direction; takes responsibility for own actions; keeps commitments;
commits to long hours of work when necessary to reach goals;
completes tasks on time or notifies appropriate person with an
alternate plan
- Initiative--- Volunteers readily; undertakes self-development
activities; seeks increased responsibilities; takes independent
actions and calculated risks; looks for and takes advantage of
opportunities; asks for and offers help when needed; generates
suggestions for improving work and workflow
- Computer literacy?--Experience in electronic health recordsWhat
are the reasons to consider working for UnitedHealth Group?-- Put
it all together - competitive base pay, a full and comprehensive
benefit program, performance rewards, and a management team who
demonstrates their commitment to your success.--Some of our
offerings include:
- Paid Time Off which you start to accrue with your first pay
period plus 8 Paid Holidays
- Medical Plan options along with participation in a Health
Spending Account or a Health Saving account
- Dental, Vision, Life& AD&D Insurance along with Short-term
disability and Long-Term Disability coverage
- 401(k) Savings Plan, Employee Stock Purchase Plan
- Education Reimbursement
- Employee Discounts
- Employee Assistance Program
- Employee Referral Bonus Program
- Voluntary Benefits (pet insurance, legal insurance, LTC
Insurance, etc.)
- More information can be downloaded at:--You'll be rewarded and
recognized for your performance in an environment that will
challenge you and give you clear direction on what it takes to
succeed in your role as well as provide development for other roles
you may be interested in.Required Qualifications:
- High School Diploma/GED or higher--
- Reside in Michigan and hold an active unrestricted LPN--or
RN--License in the state of Michigan
- 1+ years of experience evaluating, assessing, and providing
patient care
- Skilled at phlebotomy and IV placement and therapy, Catheter
care and replacement
- Ability to work a variety of shifts
- Ability to travel 75%+ of the time within assigned area
- Access to reliable transportation to conduct patient
visits
- 6+ months of experience working with electronic medical records
and mobile technology
- 6+ months of experience working with MS Teams and MS
Outlook
- Full COVID-19 vaccination is an essential job function of this
role. Candidates located in states that mandate COVID-19 booster
doses must also comply with those state requirements. UnitedHealth
Group will adhere to all--federal, state,--and local regulations as
well as all client requirements and will obtain necessary proof of
vaccination, and boosters when applicable, prior to--employment to
ensure compliance.--Candidates must be able to--perform all
essential job functions with or without reasonable
accommodationPreferred Qualifications:
- Urgent care, emergency room, or community home health
experience--
- Minimum of two (2) years clinical experience; Emergency Room,
Urgent care or ICU care experience or any acute care
experience
- IV or blood draw certification--Soft Skills:
- Solution-oriented mindset and work approach. Charisma and a
natural ability to connect with others
- Excellent communication and interpersonal skills, with a strong
emphasis on empathy and building rapport with patientsTo protect
the health and safety of our workforce, patients, and communities
we serve, UnitedHealth Group and its affiliate companies require
all employees to disclose COVID-19 vaccination status prior to
beginning employment. In addition, some roles and locations require
full COVID-19 vaccination, including boosters, as an essential job
function. UnitedHealth Group adheres to all federal, state, and
local COVID-19 vaccination regulations as well as all client
COVID-19 vaccination requirements and will obtain the necessary
information from candidates prior to employment to ensure
compliance. Candidates must be able to perform all essential job
functions with or without reasonable accommodation. Failure to meet
the vaccination requirement may result in rescission of an
employment offer or termination of employment.Careers with Optum.
Here's the idea. We built an entire organization around one giant
objective; make health care work better for everyone. So, when it
comes to how we use the world's large accumulation of
health-related information, or guide health and lifestyle choices
or manage pharmacy benefits for millions, our first goal is to leap
beyond the status quo and uncover new ways to serve. Optum, part of
the UnitedHealth Group family of businesses, brings together some
of the greatest minds and most advanced ideas on where health care
has to go in order to reach its fullest potential. For you, that
means working on high performance teams against sophisticated
challenges that matter. Optum, incredible ideas in one incredible
company and a singular opportunity to do your life's best
work.(sm)--**PLEASE NOTE** The sign-on bonus is only available to
external candidates.-- Candidates who are currently working for
UnitedHealth Group, UnitedHealthcare or a related entity in a full
time, part time or per diem basis ("Internal Candidates") are not
eligible to receive a sign on bonus.------Diversity creates a
healthier atmosphere: UnitedHealth Group is an Equal Employment
Opportunity / Affirmative Action employer, and all qualified
applicants will receive consideration for employment without regard
to race, color, religion, sex, age, national origin, protected
veteran status, disability status, sexual orientation, gender
identity or expression, marital status, genetic information, or any
other characteristic protected by law.UnitedHealth Group--is a drug
- free workplace. Candidates are required to pass a drug test
before beginning employment.----Job Keywords: LPN, registered
Nurse, RN, Field Based, Landmark Health, #RPO, #Red, hiring
immediately, sign on bonus
Keywords: UnitedHealth Group, Livonia , Mobile Urgent Care Nurse, IT / Software / Systems , Livonia, Michigan
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