Business System Specialist

Company: Alta Equipment Company
Location: Livonia
Posted on: February 21, 2021

Job Description:

Come work for the largest equipment dealer in the Midwest! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team! We provide our employees with the following tools and resources to be successful:

• Training
• Outstanding benefits package (BCBS PPO, Delta Dental and EyeMed Vision, plus much more!)
• 401(k) with match
• Competitive wages
• Company laptop
• Paid time off
• 10 paid holidays
• Work schedule: M-F, day shift
  Responsibilities:Alta Equipment Company is seeking a full-time Business System Specialist for our Livonia, MI headquarters. A Business System Specialist will work with subject matter experts and end users to ensure that business system is meeting transactional expectations. This position requires good communication skills and technical troubleshooting abilities in order to analyze and resolve business system problems as well as provide documentation where required. It requires a thorough, detail oriented and highly motivated team player with a positive attitude to serve as a liaison and enhance communication between Business System Support and Business Operations. Responsibilites include but are not limited to:
  • Provide call support and ensure that business system issues/opportunities are properly documented and prioritized in ticketing system (Jira)
  • Manage, track and provide solutions to reported issues. Will seek supervisor direction and guidance as needed
  • Develop documentation for identified business scenarios, processes and procedures in collaboration system (Confluence)
  • Gain an in-depth knowledge about business system applications and their interactions in order to properly identify and analyze problems
  • Coordinate meetings or trainings between the department and end users
  • Works with system administrator to support authorizations and system configuration requirements
  • Assist in the review of job logs and take appropriate action to resolve issues
    Qualifications:
    • Prefer a recent college graduate with a Bachelor's Degree from an accredited college or university with major work in Business Administration or Information Systems
    • Strong communication and customer service skills
    • Strong time management and multi-tasking skills
    • Ability to stay organized and pay close attention to detailPhysical Demands/Work Environment:
      • Physical/Sensory Functions: Regularly will talk/hear; Frequently will sit; Occasionally will stand, walk, use hands, reach with hands and arms
      • Lift and/or Move Functions: Occasionally will lift up to 10 pounds
        About Alta:Culture is Job #1. Alta Equipment Company prides itself in the 3 P's of business: People, Process and Product. By investing in the best people and creating a "one team" approach, Alta Equipment Company earns customers for life. If you have a passion for excellence and are ready to make a difference within our organization, we're ready for you. Whether it's selling the world's-best big iron, rolling up your sleeves and servicing our industry-leading construction and material handling product brands or being a difference maker behind the scenes, we can use your skillset. At Alta Equipment Company, we believe in mutual respect and are committed to diversity while inspiring our employees to reach their maximum potential. Voted a "Top Work Place" by the Detroit Free Press, our 900 employees in Michigan, Illinois and Northern Indiana are committed to excellence. It's the Alta way.

Keywords: Alta Equipment Company, Livonia , Business System Specialist, Other , Livonia, Michigan