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Customer Support Specialist-Call Center

Company: Zeal Credit Union
Location: Livonia
Posted on: July 26, 2022

Job Description:

Job DescriptionAre you ready for a career that will provide you with a good work-life balance (40 hour work week), a great family atmosphere, paid time off, and paid holidays? Do you enjoy interacting with community members, building trusted relationships, and assisting them with their financial needs? Here at Zeal Credit Union we offer the ability to do just that, and much more.About Zeal Credit Union:At Zeal Credit Union, we are passionate about our members and we work hard every day to help them achieve their financial goals. Working at Zeal isn't just a job or a career; working at Zeal is a calling. So what does it take to work at Zeal Credit Union? It takes Character, Empathy and Passion. These aren't just words to us; they are the core elements of our brand and the principles that guide everything we do. The Opportunity:We are looking for a Full Time Customer Solutions Specialist to join our Call Center family here at Zeal Credit Union.If you have the qualifications listed below, this Customer Solutions Specialist position might be just right for you:

  • 1-3 years of Call Center Experience
  • Previous Sales Experience
  • Excellent Communication Skills
  • High Attention to Detail
  • High School Diploma or equivalentEssential Functions of the Customer Solutions Specialist:
    • Process member transactions, routine account maintenance, and member requests.
    • Promote and cross-sell Credit Union products and services by recognizing member needs and matching service products.
    • Maintain knowledge of Zeal Credit Union products, services, policies, and proceduresSchedule:The individual must be available to work the following rotating shifts:7:45 a.m. to 4:30 p.m.8:45 a.m. to 5:30 p.m.9:15 a.m. to 6:00 p.m.Are you looking to work for the best Call Center with a family, friendly environment? Do you want to finally find a Call Center with a Monday - Friday schedule that has evenings and weekends off? Zeal Credit Union is the Call Center for you! We respect your time, we've made the application short and sweet! We are an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin or disability.

      Job Posted by ApplicantPro

Keywords: Zeal Credit Union, Livonia , Customer Support Specialist-Call Center, Other , Livonia, Michigan

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