Contract Support Coordinator

• Work with Contractor project manager and CMT Admin to ensure the following:Confirm that all CPE is accounted for and tech buffers are cleared ID badges are collected and returned to CMT Administrator for processing. Process back charges for unreturned ID badgesConfirm that system keys are collected Confirm that vehicle magnets are collected and approve to be reissued to new hire replacementCreate Ticket to remove off boarded contractor from all systems
  Off board contractor employee in UXID system and notate if no longer authorized to receive Charter work.
  
  Reporting
  

  • Provide reporting to Field Ops/CMT Manager on
  • All aging drop buries to drive completions within 5 days.
  • Damage claims and customer escalations associated with Contractor work.
  • Status of projects related to mass installs, installation and drop related contractor activity
    Contractor Meter Provisioning Responsible for test account set up and provisioning of contractor compliant metersReviews Charter contractor meter servers to verify contractor compliance with Firmware updates and server standardization

    • Additional items Analyzes and coordinates daily department activities to achieve established goals.Maintains department calendar and ensure to meet deadlines.Prepares meeting agenda, schedules department meetings and distributes minutes.Assists the department staff in scheduling conference calls and making travel arrangements.Responds to work requests from department staffs in timely and accurate manner.Assists the department staff in preparing and maintaining meeting materials, business presentations and other department files.Provides general administrative and office management support.Performs data collection, analysis and reporting to Manager for decision making purposes.Drafts letters, correspondence, memos, charts, documents, tables, graphs, and plans as requested.Adheres to company policies and regulations.Performs other duties as requested by supervisor
      
      REQUIRED QUALIFICATIONS
      Skills/Abilities and Knowledge
      Ability to read, write, speak and understand English
      Ability to maintain confidentiality of information
      Ability to prioritize and organize effectively
      Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, straight-forward, and professional manner
      Ability to type with speed and accuracy
      Ability to use personal computer and software applications (i.e. word processing, spreadsheet, etc.)
      Ability to work independently
      Ability to work while seated for prolonged periods of time
      Knowledge of general office procedures
      
      
      Education
      High School Diploma or equivalent
      
      Related Work Experience Number of Years
      Administrative/secretarial work experience 3
      
      
      
      WORKING CONDITIONS
      Office environment
      
      
      
      EOE
      Charter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability
      
      
      
      TOP125 330928 330928BR Required
      Preferred

      Job Industries

      • Transportation

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