Part Time Teller - Livonia Branch (M/W/F/S)
Company: Lake Michigan Credit Union
Posted on: January 23, 2023
The Teller I role is responsible for receiving and processing LMCU
Member transactions including, but not limited to, cash and check
processes, deposits, transfers, and loan payments. Assists members
with account maintenance and changes. Collaborates with branch
staff to cross-sell and increase member share of wallet. Ensures
security and compliance procedures are followed in all
* Independently receives and processes customer financial
transactions including: deposits, withdrawals, transfers, and loan
payments. Follows check procedures, check/cash handling processes,
and ensures accuracy in all transactions. Educates and supports
members to utilize LMCU Online Banking Portal. Provides exceptional
member service, adheres to I AM LMCU guidelines, and contributes
ideas to improve member experience.
* Performs the following with assistance: utilizes technology such
as CRM and Symitar to effectively support members and employees.
Conducts problem-solving strategies resulting in a win-win solution
for both the member and LMCU. Completes voided transactions,
account maintenance, CD maintenance, process disputes, stop
payments, payroll distributions, Card Services requests, check
order requests, basic loan payment information, closing accounts,
member account changes, and fee schedules, both accurately and
* Collaborates with branch staff to effectively cross-sell products
and services, and close deals to increase member share of
* Follows established procedures and guidelines for check holds,
outgoing funds, non-member transactions, and safe deposit
* Follows security procedures and ensures appropriate steps are
taken to correct unsatisfactory conditions.
Preferred Education and Experience:
* One to three years of similar or related experience. Cash
handling and customer service experience is strongly preferred.
* Excellent written and verbal communication skills.
Keywords: Lake Michigan Credit Union, Livonia , Part Time Teller - Livonia Branch (M/W/F/S), Other , Livonia, Michigan
Didn't find what you're looking for? Search again!