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Remote Senior Complex Customer Care Representative

Company: VirtualVocations
Location: Livonia
Posted on: January 28, 2023

Job Description:

A health insurance company needs applicants for an opening for a Remote Senior Complex Customer Care Representative.

Core Responsibilities of this position include:
Handling inbound and outbound calls with an emphasis on excellent customer service
Taking responsibility for addressing member issues, questions, concerns, and see them through to resolution
Responding to members and providers in a polite and courteous manner
Required Skills:

High School Diploma / GED or higher
1+ years of experience with insurance, benefits, and claims
1+ years in Healthcare, Advocacy Service, Customer Service, and/or Call Center Services, Sales, Hospitality
Proficiency with Microsoft Office
Ability to work any of our 8-hour shift schedules during our normal business from noon to 11pm EST

Keywords: VirtualVocations, Livonia , Remote Senior Complex Customer Care Representative, Other , Livonia, Michigan

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