Organization Design Senior Consultant
Company: Patelco Credit Union
Location: Livonia
Posted on: February 24, 2021
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Job Description:
Location Livonia, Michigan, 48152 Category Business
Administration Job Id 00219987 Trinity Health Serves as
Organization Design and Development (ODD) Consultant in providing
ODD consulting services for national initiatives, ODD system level
services and/or one or more Trinity Health (typically multi-state)
Service Areas . Provides professional services supporting the
achievement of Trinity Health strategic priorities through
consulting across organization and job design, performance
management, mergers-divestitures-acquisitions (MD&A), change
and transition management, colleague engagement, team development,
and other complimentary organization development services impacting
organization effectiveness and culture.
ESSENTIAL FUNCTIONS
1. Knows, understands, incorporates, and demonstrates the Trinity
Health Mission, Vision, and Values in behaviors, practices, and
decisions.
2. Serves in Organization Effectiveness (OE) ODD practice area.
Provides ODD consulting services spanning national initiatives, ODD
system level services and/or Trinity Health Service Areas. Executes
ODD consulting service goals in collaboration and alignment with
Organization Effectiveness COE (Center of Expertise) goals and
supporting Trinity Health strategic priorities.
3. Provides thought leadership, expertise, and service partner
and/or leader enablement across ODD services including organization
and job design, performance management, MD&A, change and
transition management, and complimentary organization development
services. Services include and are not limited to related
facilitation, analyses, advisory and/or recommendations to improve
organization effectiveness through a systems approach via strategy,
resources, structure, functional and operating model change,
organization design (structure and process), rewards, metrics,
people, and/or culture.
4. Responsible for promoting and stewarding Trinity Health's
cultural framework; designing and implementing change integration
efforts to drive large scale organizational change from a
people/culture perspective; and implementing Trinity Health
strategies to improve colleague engagement and building
organizational competency and capacity in related ODD methodologies
and tools.
5. Manages and executes small to large-scale projects, programs and
initiatives for system and/or one or more Trinity Health service
areas.
6. Coaches, mentors and/or and directs and guides more junior
consultants.
7. Applies measurement, analytics and visualization tools to inform
consultations and recommendations.
8. Consults predominantly with Director level and above executive
leaders and service partners. Navigates complex and matrixed
organizations and relationships. Uses influence skills, tailored
communication, and political savvy to establish and strengthen
strategic relationships and partnerships, and accelerate and extend
ODD service impact. Works across multiple business line disciplines
and builds knowledge and credibility quickly with service partners
and leaders.
9. Provides feedback on how to improve ODD services, operations and
efficiencies across multiple ODD areas of expertise, services and
consulting pillars. May serve as a consultant across service
pillars, when needed, and proactively supports a collaborative and
high performing ODD team through personal consulting style and
behaviors.
10. Contributes to ODD practice development, and serves as expert,
advisor, and thought leader in the provision of consulting
services. Builds service partner and leader ODD related
competencies. Keeps abreast of ODD industry best practices and
trends.
11. Other duties as needed and assigned by the manager.
12. Maintains a working knowledge of applicable Federal, State, and
local laws and regulations, Trinity Health's Organizational
Integrity Program, Standards of Conduct, as well as other policies
and procedures in order to ensure adherence in a manner that
reflects honest, ethical, and professional behavior.
MINIMUM QUALIFICATIONS
1. Bachelor's degree required. Must possess a comprehensive
knowledge of Human Resources Management, Organization Development
or related field as normally obtained through a Bachelor's degree
in education, human resources, organization psychology, business
administration or a related area of study. Graduate degree
preferred.
2. Ten (10) or more years of progressively more responsible
consulting and organization development/effectiveness experience in
a multi-unit business and/or health care system. Experience
consulting across multiple industries, including healthcare,
preferred.
3. Previous management consultant experience preferred.
4. At least 6 years of experience in organization assessment and
organization design.
5. Knowledge of change management methodologies and experience
developing and applying transition and sustainability plans.
6. Understanding of corporate culture, organizations as systems,
matrixed relationships and dynamics and leading change.
7. Certifications and/or related professional credentials in
organization design, organization development and/or change
management.
8. Ability to operate in an ambiguous and highly matrix
organizational structure. Ability to operate in a highly autonomous
self-directed manner under frequently changing structures and
requirements and work priorities.
9. Excellent oral and written communication, persuasion, and
negotiation skills necessary in order to address macro level
organization and strategic workforce planning, to facilitate
communication between diverse groups; to effectively identify,
assess and facilitate improvements and resolutions, and to present
advisory, persuasive and authoritative recommendations to all
levels of the organization.
10. Strong consulting and execution skills. At least 6 years of
experience in planning, formulating, and executing work plans.
Ability to define program or process actions to achieve department
strategy, goals and performance measures.
11. Strong interpersonal, consultative, relationship building and
conflict management skills in order to initiate and develop
productive, collaborative partnerships with all levels of service
partners and leadership across the organization. Ability to foster
relationships built on sustainable trust in order to provide
long-lasting, comprehensive advice and service on HR-related
issues. Ability to effectively influence results, garner support,
and tactfully manage complex relationships within and across the
organization. Extremely high level of diplomacy and tact are
required. Ability to read the subtle nuance of situation and
react/plan accordingly.
12. Advanced understanding of organizational structures, business
operations, and financial impact/analysis-bottom line
understanding.
13. Proven ability to manage projects independently and effectively
coach junior consultants by sharing expertise, developing their
skills, and leveraging their contributions to accomplish project
success.
14. Ability to be a front-line change agent to enable and deliver
long-lasting and sustainable organizational changes while
minimizing disruption to the patients, associates, and business.
Seeks innovative ways to deliver higher value programs and services
more efficiently and effectively.
15. Ability to continuously review programs and processes by
utilizing quality and process design improvement tools and
techniques to seek new, innovative ways to deliver higher value
services more efficiently and effectively.
16. Must be comfortable operating in a collaborative, shared
leadership environment.
17. Must possess a personal presence that is characterized by a
sense of honesty, integrity, and caring with the ability to inspire
and motivate others to promote the philosophy, mission, vision,
goals, and values of Trinity Health
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
1. Operates in a typical office environment. The area is well-lit,
temperature controlled and free from hazards.
2. Communicates frequently, in person and over the phone, with
people in all locations on product support issues. Hearing needed
for extensive telephone and in person communication. Manual
dexterity needed in order to operate a computer keyboard.
3. Must be able to adapt to frequently changing work priorities,
and be able to prioritize and balance the requirements of working
with the System Office and Regional Health Ministries (RHMs).
4. Must be able to work concurrently on a variety of tasks/projects
in an environment with individuals having diverse personalities and
work styles. Ability to concentrate, meet deadlines, work on
several projects simultaneously and adapt to interruptions. Must be
able to set and organize own work priorities, and adapt to them as
they change frequently.
5. Must be able to travel to the various Trinity Health sites as
needed. [Up to 25% - May vary pending consultant base location and
assignments]
6. Must possess the ability to comply with Trinity Health policies
and procedures. Trinity Health's Commitment to Diversity and
Inclusion
Trinity Health employs about 133,000 colleagues at dozens of
hospitals and hundreds of health centers in 22 states. Because we
serve diverse populations, our colleagues are trained to recognize
the cultural beliefs, values, traditions, language preferences, and
health practices of the communities that we serve and to apply that
knowledge to produce positive health outcomes. We also recognize
that each of us has a different way of thinking and perceiving our
world and that these differences often lead to innovative
solutions.
Trinity Health's dedication to diversity includes a unified
workforce (through training and education, recruitment, retention
and development), commitment and accountability, communication,
community partnerships, and supplier diversity. Email this job
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Keywords: Patelco Credit Union, Livonia , Organization Design Senior Consultant, Professions , Livonia, Michigan
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