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Service Technician

Company: ATEQ Corp.
Location: Livonia
Posted on: November 18, 2021

Job Description:

ATEQ is a global family of passionate individuals who are driven by our customers to innovate fast, accurate measurement quality testing devices that ensure the safety and integrity of manufactured components.ATEQ is seeking a Service Technician for our Livonia, MI office to handle in-house and onsite repairs and calibrations of ATEQ leak and flow quality testing instruments.ATEQ is an EOS company seeking a candidate who exemplifies our core values: Passion, Perseverance, Innovation, Customer-Driven and Global Family.Qualifications & Requirements

  • Associates' Degree in Mechanical, Electrical or Electronics Technology, or two years of equivalent experience.
  • Good technical background with the ability to operate various types of service and calibration equipment.
  • Good verbal, written and telephone communication skills.
  • Experience in direct face to face customer service on and off site.
  • Ability to follow processes with attention to detail.Job Summary & Duties
    • Service and calibration of ATEQ products returned from customers.
    • Maintain proper documentation of services.
    • Answer service-related phone calls from customers.
    • Troubleshoot customer issues over phone or email.
    • Travel to customers for onsite services.
    • Perform ISO 17025 Calibrations according to the procedures.
    • Make follow up calls to customers with recently serviced instruments.Compensation range $22-$24/hr DOE
      • Health Benefits
      • Life & Disability Insurance
      • Generous amount of paid holidays, personal and vacation days
      • Company-sponsored 401k matching program-up to 5% match
      • Gym Membership Reimbursement
      • Company-funded Continuing Education ClassesJob Type: Full-timePay: $22.00 - $24.00 per hourBenefits:
        • 401(k)
        • 401(k) matching
        • Dental insurance
        • Employee assistance program
        • Flexible schedule
        • Flexible spending account
        • Health insurance
        • Health savings account
        • Life insurance
        • Paid time off
        • Professional development assistance
        • Retirement plan
        • Vision insuranceSchedule:
          • 8 hour shiftAbility to commute/relocate:
            • Livonia, MI 48150: Reliably commute or planning to relocate before starting work (Required)Work Location: One location

Keywords: ATEQ Corp., Livonia , Service Technician, Professions , Livonia, Michigan

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