Production Administrative Assistant

Company: Rod Martin's Complete Basement Systems
Location: Livonia
Posted on: November 23, 2021

Job Description:

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Foundation Systems of Michigan is growing rapidly and seeks a proven Production Administrative Assistant. FSM has been Michigan's largest and most respected Foundation Repair and Basement Waterproofing contractor for more than 12 years. We are proud to have been awarded the Better Business Bureau Torch Award for Ethics, recognizing our commitment to ethics and integrity with our customers and the community. We have also been awarded with Angie's List Super Service Award for 8 consecutive years. At Foundation Systems of Michigan we redefine our industry not only for our customers, but also for our employees. We highly value our employees and strive to make our company a great place to work. We offer a fun and family-oriented environment, a casual dress policy, the tools and training you need to get the job done the right way, and a competitive pay and benefits package. We are dedicated to finding a Production Administrative Assistant that would be a great fit for our company, and most importantly our customers! We cover the entire State of Michigan, so we seek applicants with the ability to grow and expand our presence in our three locations Livonia, Traverse City, and Grand Rapids. The Production Administrative Assistant must enjoy customer service and be able to project an energetic attitude, warm welcome and positive image of Groundworks. This position handles workflow for customer service calls, production and service technician interaction. Support administrative needs of a busy customer service-based industry. What we provide for our employees: * Bi-weekly Pay * Full-time nonseasonal work!!! * Superior training will ensure you start with immediate success * Competitive and rewarding, family-oriented culture * Advanced leadership training opportunities * World-class training and support * Benefits include Medical, Dental, Optical, Long/Short Term Disability, Life insurance, 401(k) with a company match, and paid time off including 6 holidays. Job Responsibilities: * Provide administrative support for timekeeping * Create weekly job packs * Create and close purchase orders * Ensure office equipment is in working order to include scheduling maintenance * Great customer experiences and service is how we built our reputation. You will be the right fit is you believe in serving people and solving problems. * Setting and confirming install dates * Mailing customer information packets * Following up with customers on a variety of issues * Keeping customer records current and updated What is required to join our team as a Production Administrative Assistant: * High School Degree/GED * 1-2 years Administrative Assistant experience preferred * Previous call center or customer service preferred * Must be positive and motivated with excellent communications skills * Ability to adapt quickly to changes in work strategy * Excellent computer skills * Great oral and verbal communication Groundworks is the nation's fastest-growing foundation repair company and a recognized leader in our field. We win every day by being the best at being better. We seek only the most hard-working and dedicated people to join our team. If you are a leader, seek to grow every day both personally and professionally, and are humble, hungry and ready to grind, you are a perfect candidate for our position. Contact our recruiter now and let's start a conversation about your future with our team.

Keywords: Rod Martin's Complete Basement Systems, Livonia , Production Administrative Assistant, Professions , Livonia, Michigan