IT Desktop Technician

Company: Nesco Resource, LLC
Location: Livonia
Posted on: August 6, 2022

Job Description:

Job Description****OPPORTUNITY TO TURN INTO A FULL-TIME DIRECT HIRE POSITION***Looking for an eager, motivated IT Level 2 Technician to join our team. The Level 2 Technician will install and configure new hardware and software, and provide technical support to users and customers. Level 2 support can be in the IT Office or at the user's location. Large scale deployment and configuration of new hardware experience required.Essential Duties and Responsibilities:---Provide Level 2 technical support on Computers and workstations.---Implement and support of new hardware and software.---Implement and support of corporate standard software.---Provide hardware support of standard computer equipment including printers and scanners.---Provide technical support to users and customers on computers and software.---Perform other duties as assigned.Education and Experience (required):---Associate degree and CompTia A certification or equivalent experience---Large scale hardware deployment and project management---Minimum of 5 years of work experience within Information TechnologySkills, Knowledge and Abilities (required):---Be able to answer calls from users and troubleshoot issues.---Knowledge of Information Technology infrastructure including PCs, printers, telecommunication platforms, and server and network technology---Ability to prioritize and execute tasks successfully in a high-pressure environment.---Excellent oral and written communication skills including ability to interact effectively with customers, vendors, team members, and cross functional teams.---Experience with MS Office programs; MS Word, MS Excel, and MS Outlook.---Ability to configure and deploy: PCs, Servers and Network Equipment.---Must be experienced in installation and troubleshooting all currently supported Windows operating systems.---Must be experienced in installation and troubleshooting all currently supported versions of Microsoft Office.---Must have proven experience in researching and interpreting technical documentation.---Must have valid driver's license and reliable transportation.---Must be willing to travel between buildings.Skills, Knowledge and Abilities (preferred):---Knowledge of Active DirectoryNesco Resource and affiliates (Lehigh G.I.T Inc, and Callos Resource, LLC) is an equal employment opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, or veteran status, or any other legally protected characteristics with respect to employment opportunities.

Keywords: Nesco Resource, LLC, Livonia , IT Desktop Technician, Professions , Livonia, Michigan