Licensing Coordinator
Company: AAA Life Insurance Company
Location: Livonia
Posted on: October 30, 2025
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Job Description:
Job Description Licensing Coordinator US-MI-Livonia Job ID:
2025-1971 Type: Regular Full-Time of Openings: 1 Category:
Compliance Livonia Overview Why join? Join us in revolutionizing an
entire industry's customer engagement. We prioritize human
connection through technology. If you're driven by purpose and want
to make a meaningful impact on people's lives, this is the place
for you. Our team challenges norms with the support of a trusted
American brand. Purpose: A leading professional services firm found
that AAA Life associates demonstrate some of the highest levels of
commitment, empathy, and dedication when compared to top U.S.
companies in a benchmark analysis. Growth: We have the privilege to
offer our products to tens of millions of Americans that make up
the AAA member base Focus is on “working families”, “everyday
Americans”, “ordinary citizens”, “mainstream population” “average
income households”, providing life insurance products that truly
impact people's lives (more information will be provided in the
interview). Team (Culture): USA Today named us a 2024 and 2025 top
US workplace AAA Life Insurance is hiring for a Licensing
Coordinator! The Licensing Coordinator will provide administrative
support and oversight of the agent licensing function of the
organization. This is a hybrid position in our Livonia, MI office.
Responsibilities How will you contribute? Timely prepare and file
agent licensing, license renewals, appointment, and appointment
termination requests with the state departments of insurance.
Compile information and submit necessary documents in order to keep
agents licensed and appointed. Request background reports required
as a condition of appointment. Analyze and compare reports to
current background criteria. Obtain agent statements and present to
the Background Review Committee for appointment approval decision
when the background report falls outside of current background
criteria. Direct internal agents on what is needed to initiate and
maintain their licenses including: fingerprinting, proof of
citizenship, continuing education requirements, and updates of
personal background information. Build and manage relationships
with club licensing contacts, sales consultants, and key business
divisions. Facilitate third party company appointments by
confirming agent training requirements have been met and verifying
agents have been approved by management to sell third party company
products. Ensure accurate appointment paperwork is completed by
agents and sent expediently to third party companies for
processing. File agent affiliations as required by state laws and
regulations. Process appointment terminations in accordance with
state regulation upon notification by the Clubs, agent request, or
non-completion of the Anti-Money Laundering course requirement.
Maintain records of state and company required annuity training.
Collaborate with New Business to confirm agents have completed all
required annuity trainings and are compliant. Research and analyze
agent, business unit, and club licensing issues. Provide problem
resolutions as needed. Respond to needs and requests for updates in
a timely manner. Research and review state insurance laws,
regulations and bulletins related to agent licensing to ensure the
company and clubs are compliant in all states. Maintain
confidentiality of sensitive issues, documents, and agent personal
information. Qualifications What do you offer? High School degree
required; some college coursework preferred. Minimum two (2) years’
experience in a customer service environment required. At least one
(1) year experience in accounting preferred. Loma courses 280 & 281
preferred. Expanded understanding and knowledge of life insurance
company operations, policies and procedures and knowledge of
various insurance products. Perform accurate mathematical
calculations (addition, subtraction, multiplication and division.)
Basic accounting experience preferred. Work overtime or weekends in
order to meet deadlines Prior experience navigating and operating
multiple computer applications and telephone technologies desired.
What We Offer A collaborative, energetic work-environment where you
can put your passion for people to work Virtual on-the-job training
Medical (first day of employment), Dental, Vision, Life and
Disability coverage Performance-based incentive plan 401k available
with a Company match Pension plan Holidays and Paid Time Off AAA
Basic Membership LI-Hybrid PI22435ce1638d-25405-38891371
Keywords: AAA Life Insurance Company, Livonia , Licensing Coordinator, Sales , Livonia, Michigan
