Account Manager- Underground Waterwork Sales

Company: ETNA Supply
Location: Ann Arbor
Posted on: January 17, 2026

Job Description:

Job Description Job Description Make this the year you find more than just a job! Join a team that treats you like family and supports your growth! Are you a results-driven sales professional with a passion for delivering exceptional customer service? Are you looking for a career that will make your goals come true? Do you have Underground Waterworks or Construction industry knowledge? Etna Supply is seeking a highly motivated, talented, and energetic Account Manager to join our winning Underground Waterworks team. In this role, you will generate leads and attract new clients. The ideal candidate has an outgoing personality, exceptional customer service and negotiation skills, with a strong desire to close deals. Our Underground Waterworks division is a leading force in the distribution business. Our tenure, manufacturers, experienced work force and customer relationships enable us to continually stand at the forefront of our industry. What We Offer: Base annual salary plus uncapped commission! Provided Company Car, Cell Phone and Credit Card 401(k) with company match Medical, Dental, and Vision Insurance Company provided and Voluntary Life Insurance Short Term and Long-Term Disability and more! Join the team that has been powering growth and an excellent reputation for over 60 years! Etna Supply is an industry leader in plumbing, heating, underground, municipal, and fire protection wholesale distribution throughout Michigan, Indiana, Ohio, and Wisconsin. Waterworks Account Manager - Sales Typical Job Requirements Meet or exceed the expectations of our customers by providing a positive customer experience. Develop and maintain strong customer relationships through regular in-person and virtual sales calls. Represent Etna professionally while driving customer-focused, profitable sales and acting with honesty and integrity. Develop and maintain strong, trust-based relationships with customers using a relational B2B sales approach, focused on long-term value over one-time transactions. Meet and/or exceed established sales and profit goals by effectively performing each step in the Sales Cycle. Gather and share market and bid information with estimating staff to help prioritize projects, align with customer needs, and ensure accurate, competitive quotes. Perform estimating responsibilities for projects as required. Review accuracy and pricing of customer quotes in assigned region(s) and to assigned customers, taking final accountability for the quote. Manage bidding process for assigned territory and customers, to include: identifying bid opportunities, gathering and confirming vendor pricing, identifying bidding contractors and developing a quote strategy with other assigned sales representatives, and sending reviewed and completed quotes to bidding contractors. Act with urgency to follow up and close on quoted projects and sales opportunities. Build and maintain strong industry relationships by hosting current and prospective customers, attending events, and staying active in the market. Stay informed on new products, specifications, and regulations while actively prospecting and developing leads to support ongoing sales growth. Attend internal, vendor, and industry trainings and meeting as required. Make deliveries to customers as needed as an Account Manager General knowledge within the Underground Waterwork, plumbing, construction and or building industry Account Manager- Underground Waterwork Sales Knowledge, Skills, and Abilities: Proven ability to meet or exceed sales quotas while maintaining acceptable profit margins. Strong working knowledge of company products, Microsoft Office, Eclipse, Phocas, and other relevant sales software. Excellent interpersonal, communication, negotiation, presentation, and organizational skills, with sound judgment and the ability to manage stress and adapt in a fast-paced environment. Comfortable performing basic and advanced math, including calculations related to margins, discounts, percentages, and volume. Maintains a professional image and is available for frequent travel, including after-hours and weekend events as needed. Education and/or Experience: Associate’s degree or equivalent from two-year college or technical school; or Six months to one year of related experience or training; or Equivalent combination of experience and education. Account Manager- Underground Waterwork Sales Certificates and/or Licenses: Valid driver’s license and acceptable driving record. Physical Demands and Working Conditions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions. Regularly required to walk and stand; sit; talk and hear; and use fingers, reach, grasp, handle and occasionally required to lift and/or move up to 25 pounds. Must be able to fulfill the essential job functions in a consistent state of alertness and a safe manner. Specific vision abilities required by this job include clear vision at 20 inches or less and 20 feet or more, depth perception, and color vision. Work performed primarily inside an office setting but requires frequent exposure to outside weather conditions when traveling, on a job-site, etc. We are committed to sound financial principles, building partnerships that foster teamwork, and striving for continuous improvement. We are dedicated to fairness, integrity, and respect. We are an Equal Employment Opportunity Employer

Keywords: ETNA Supply, Livonia , Account Manager- Underground Waterwork Sales, Sales , Ann Arbor, Michigan